Frequently Asked Questions & Policies

Booking & Policies

Do you require a card on file?
Yes, a valid card is required to reserve your appointment and uphold our scheduling policies.

Is a deposit required?
A non-refundable deposit is required at the time of booking. With proper notice, this deposit may be applied to a future visit.

What is your cancellation policy?
We kindly ask for at least 24 hours’ notice for cancellations or rescheduling.

Appointments canceled with less than 24 hours’ notice, as well as missed appointments, may incur a cancellation fee .

What if I’m running late?
Late arrivals may result in a shortened service, while the full service fee remains. All sessions conclude at the scheduled time to honor other guests.

Can I request a specific therapist?
Absolutely. You’re welcome to request your preferred therapist when booking.

Spa Experience Guidelines

Is this a quiet space?
Yes. Heal Thyself is intentionally designed to be a peaceful, low-noise environment where guests can fully relax and reset.

Are phones allowed?
We kindly ask that phones be placed on silent upon arrival. Speakerphone calls are not permitted in the spa.

Is there an age requirement?
We welcome guests ages 12 and up for select services. For the comfort of all guests, we are unable to accommodate young children who are not receiving services.

Services & Experience

Can I combine multiple services in one visit?
Yes. Many guests choose to create a more complete wellness experience by combining services such as massage, facials, and colon hydrotherapy.

Do you offer same-day upgrades or add-ons?
When availability allows, we’re happy to offer same-day enhancements to extend your visit.

What is the best service if I’m new?
If you’re new to Heal Thyself, a massage, facial, or colonic session are all great starting points. Our team is happy to guide you based on your goals.

What is your most popular service?
Our most requested services include colon hydrotherapy, massage therapy, and customized facials, often combined for a full wellness experience.

Do you offer memberships or packages?
Yes, we offer membership options designed to support ongoing wellness and provide added value for regular visits.

Colon Hydrotherapy

What does a colonic feel like?
Most guests find the experience gentle and relieving. You may feel a sense of fullness or movement during the session, followed by lightness and release.

How should I prepare for a colonic?
We recommend staying well hydrated and eating light, easy-to-digest foods prior to your session.

How long does a colonic take?
The session itself lasts approximately 60 minutes, including preparation and consultation.

What should I expect after a colonic?
You may feel lighter, more energized, or relaxed. It’s normal for bowel movements to shift slightly over the next day or two.

How many sessions will I need?
This varies based on your goals. Your therapist will guide you on a recommended plan.

How often should I come for colonics?
Some guests visit weekly, while others come monthly for maintenance and reset, depending on their needs.

Packages, Memberships & Payments

What are your membership terms?
Memberships are no hassle. If you need to cancel or pause your membership, please give us a call.

Groups & Private Bookings

Do you accommodate groups or private events?
Yes. Please contact us directly to plan your private event.

Retail, Gift Cards & Satisfaction

Do you offer gift cards?

Yes. Gift cards can be purchased in the spa, over the phone or on our website.

About Heal Thyself

What makes Heal Thyself different?
Heal Thyself is a holistic wellness space that brings together bodywork, skincare, detox therapies, and energy healing in one environment. Our focus is on creating a space where guests can slow down, reset, and experience care that feels both intentional and deeply restorative.